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Questions about your order, hardware setup, or need to start a warranty repair? Send a message or use the contacts below.
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Warranty & repairs
New Antminer units include the standard Bitmain manufacturer warranty (typically 180 days from delivery), subject to Bitmain’s terms and normal use. Incorrect voltage, liquid damage, unauthorised modification or use outside published limits are not covered.
- 1 Find your order Have your order number and purchase email ready. You can also check status on the track page.
- 2 Describe the fault Tell us the model (Antminer Z15 Pro 860K), symptoms, and any error codes or photos.
- 3 Wait for RMA instructions We confirm coverage and send written return or diagnostic instructions before any shipment.
| Bitmain Antminer Z15 Pro (new) | 180 days |
|---|---|
| Warranty start | From recorded delivery date |
| Power cords / accessories not supplied by us | Not covered |
Do not ship hardware yet. Wait for written return approval and shipping instructions. Opening a request does not authorise a return on its own.
Ready to start? Email support@z15pro860.com with subject Warranty RMA request, or use the form above and select Warranty & repairs.
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