1. Who we are
For data protection purposes, Z15 Pro 860K (z15pro860.com) is the controller of the personal information we hold about you. Questions: support@z15pro860.com.
2. Information we collect
- Identity & contact: name, email address, phone number (if provided), shipping address.
- Order data: products ordered, quantities, payment method selected (USDC / USDT / BTC), order reference, correspondence about your order.
- Technical data: IP address, browser type and device information collected automatically when you visit the website, used for security and site administration.
We do not collect special-category (sensitive) personal data. We do not store crypto private keys. Wallet addresses used for payment are shown to you for that transaction only.
3. How we use your information
We use personal information when the law allows us to, typically:
- to perform a contract with you (process and fulfil orders, send payment and shipping updates);
- to comply with legal or accounting obligations;
- with your consent, where you contact us or opt in to updates;
- for legitimate interests such as securing our website, preventing fraud, and improving the store, provided those interests are not overridden by your rights.
4. Cookies
We use strictly necessary storage (for example local cart data in your browser) so the store can function. If we add analytics cookies in the future, we will update this policy and, where required, ask for consent.
5. Sharing
We may share data with:
- shipping and logistics partners, solely to deliver your order;
- professional advisers or payment-related service providers who help us operate the business under confidentiality obligations;
- authorities when required by law (for example a valid court order).
We do not sell your personal information.
6. Retention
Order and invoice-related records are typically kept for up to seven years to meet tax and dispute requirements. Enquiry emails without an order may be kept for a shorter period needed to resolve the request. Cart data stored in your browser remains until you clear it.
7. Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss or disclosure. No method of transmission over the internet is completely secure; please keep your own devices and wallets protected.
8. Your rights
Depending on applicable law, you may have the right to access, correct, erase, restrict or object to certain processing, and to data portability. Where processing is based on consent, you may withdraw consent. To exercise rights, email support@z15pro860.com. You may also lodge a complaint with your local data protection authority.
9. International transfers
If we process or store data outside your country, we will take steps required by applicable law to protect it (for example appropriate contractual safeguards).
10. Updates
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you acknowledge the updated policy.
11. Contact
Z15 Pro 860K · support@z15pro860.com · Monday–Friday, 09:00–17:00 UTC